No-one likes a surprise at work
![No-one likes a surprise at work](https://boldhr.com/wp-content/uploads/2020/02/No-one-likes-a-surprise-at-work-1024x576.jpg)
People don’t like surprises; research into emotional neuroscience shows that almost all reactions to surprise are negative. And yet we have traditionally kept org change plans a secret until the last minute – thus by design creating a ‘surprise!’ moment when our plans are revealed. There are loads of reasons for this, ranging from industrial […]