Business Policies
BoldHR® is a boutique consulting practice that was designed to do business differently.
Our vision is to do work we enjoy with people we like.
As such, BoldHR®’s default way of working is:
- A principal workforce comprising partners and employees, treated equally and transparently.
- An extended workforce of affiliate experts to ensure scaling on-demand
- Remote and Flexible
- Respectful, Inclusive and Accessible
Health, Safety and Respect
Our primary concern is always that BoldHR® team members are safe, respected and enabled to perform at their best.
- We ensure that all our contractors are OH&S compliant in terms of their work-space while working on our behalf.
- BoldHR® team members are never required to work in an environment where they do not feel safe, psychologically or physically. Any concerns they have in relation to this are escalated to Rebecca immediately.
We have a record of next of kin should an emergency arise while a sub-contractor is working on our behalf - All subcontractors are required to confirm qualifications, referees and insurances at the time of each individual engagement.
Quality Assurance
All our practitioners are expected to maintain and develop their standard of practice in their fields of expertise, and to remain up to date on industry best practice by leveraging their networks, extensive reading and formal learning or accreditation.
For core team-members, BoldHR® also sponsors and encourages attendance at industry conferences, events and webinars.
BoldHR may also, at management discretion, offer accreditation in our psychometric tool of choice, TalentIdentify
Escalations & Issue Management
Open communication is encouraged to discuss any related issues as they arise and applies equally to the client and team.
Rebecca Houghton is the key point of contact for any escalations or complaints.
If Rebecca cannot be reached, please contact BoldHR®’s Head of Operations.
Data Management & Recovery
BoldHR® is committed to protecting personal, confidential and client information in accordance with applicable privacy, data protection and contractual requirements. Depending on the nature of the information and engagement, this may include requirements under the Privacy Act 1988 (Cth), Privacy and Data Protection Act 2014 (Vic) and Health Records Act 2001 (Vic).
All important records that are vital to the continuation of business operations, and that would be affected by a facilities disruptions or disasters, are maintained, controlled, and periodically checked on by the BoldHR Practice Manager.
Recovery
In the event of a security breach, please notify the Head of Operations immediately.
She will conduct a damage assessment with you and commence recovery planning. Rebecca will be informed and will contact the client.
This will involve:
- Identifying what type of data was accessed. Eg: standard procedural documents or personal sensitive information
- Identifying how it was accessed
- Identifying who obtained access
- The actions taken to resolve the issue and mitigate it from happening again
- Reporting the breach to a higher legal authority (if needed)
Modern Slavery and Ethical Sourcing
BoldHR® is committed to ensuring that there is no modern slavery, human trafficking, or forced labour in any part of its business operations or supply chains. As a professional services provider, BoldHR maintains low-risk office operations and adheres strictly to all local employment laws. We expect the same high standards from our suppliers, contractors, and clients, and reserve the right to terminate any agreement if a breach of ethical sourcing or human rights standards is identified.
