What is the definition of people or employee experience?
What’s the cause of a poor experience and how do we solve for it?
And how do we assess the value of a symptom over a cause (are they both valuable?)
5 tips for Leading Transformation
https://www.youtube.com/watch?v=BfLr4zmbRxc&t=2s Did you know that most transformations fail? 1. Be clear on the difference between transformation and continuous improvement 2. Truly collaborate 3. Root cause