What is the definition of People or Employee Experience?

What is the definition of people or employee experience?
What’s the cause of a poor experience and how do we solve for it?
And how do we assess the value of a symptom over a cause (are they both valuable?)

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Doing Business Differently

I recently had the privilege of facilitating a government department’s 10yr planning process. We let go of the traditional idea of a two-day exec offsite