https://www.youtube.com/watch?v=BfLr4zmbRxc&t=2s
Did you know that most transformations fail?
1. Be clear on the difference between transformation and continuous improvement
2. Truly collaborate
3. Root cause v symptoms
4. Lead v manage
5. Leave a legacy: embed the change
What’s missing from this list?
Spotting this Qantas livery when I was flying to Sydney a few weeks ago gave me quite a jolt! Were we really flying in a
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