David Rock says there are 5 buttons we can press on humans that result in derailing, disruptive behaviour. We literally fight, flee or freeze – none of them particularly useful when collaborating!
The buttons are:
- Status
- Certainty
- Autonomy
- Relationships
- Fairness
For many years I could be a bit tricky to work with – people assumed I was status driven and rewarded me on that basis, but in fact I’m autonomy-driven – so being told what to do and publicly praised for doing it just made me more disruptive!
Once I worked out that I needed to make up my own mind about things, and I worked out how to signal to others to avoid pressing that button, I was suddenly waaaaaay easier to do business with.
Clever Dr. Rock.
Have your say>> Which is your hot button?
Not sure? PM me, we’ll work it out in 5 questions or less!
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