Are you talking in the wrong language?
Dan Coyle’s ‘Culture Code’ talks about the signals and language of highly successful groups, and most leaders already know the importance of the verbal cues and phrases we choose to use. This has never been more important than it is today. Language is code for culture. To enable our workforces to adopt greater adaptability and […]
Last month was a hell of a year wasn’t it?
Many of us will look back at March 2020 for the rest of our careers. For me, March felt like getting caught in a rip after swimming nothing but laps for years. Frankly, a bit of an SOS moment! For most companies, HR was there to lead us into calmer waters, and I for one am […]
What happens when you make this one little change to your comms
Like all of us, I’m still stuck in Corona-mania. I recently discovered that to find out what was really going on in Wuhan, people had been turning to Tinder. It made me recall 9/11 when people were watching citizen reportage via Youtube and Facebook before watching the News. Then I listened to the HR priorities […]
3 surprisingly simple ways to improve your leadership today
I was recently talking to a client who was concerned about the long term effects of CV19 on her workforce, and was uncomfortable to talk about it with them. We have no idea how all this will pan out, but we do know one thing. Our people are responsible, professional adults and they can handle […]
How to trust your leadership instincts
In her book “Fixing Feedback”, Georgia Murch makes the brilliant statement: People hear your content, but smell your intent. When I ran People Change at Australia Post for a few years, one thing I noticed about leaders preparing for a hard conversation – whether it was performance or redundancy – was an obsession with following […]
3 ways to tackle feeling overwhelmed right now
Many of us are feeling uncertain, unfocused and unproductive at the moment. My resilience was tested last week too. Not by the ongoing changes to the rules, not by the rapidly-dwindling pipeline, not by homeschooling – but by my uncertainty about how best to be of value and service to those around me right now. […]
An uplifting example of leadership under pressure
Leadership is tougher than ever right now, and making decisions can feel impossible – the rules are changing all time. Last week I witnessed a heated debate between two execs of a sports club – about whether they continue training or not. ‘Bob’ wanted to stay open until told otherwise by the peak body of […]
Is it too soon to be looking for a silver lining?
I know these are stressful times. Like many of us, I’ve got aging parents and a lack of loo roll on my mind. But I’m starting to see some upside, and as we know, practicing gratitude is good for your optimism and resilience, so here we go! I’m grateful to COVID-19 for: Making some people […]
The surprising solutions for workforce disruption
Change has changed, and so must we Even if we weren’t in the midst of the biggest disruption in a generation, research tells us that change has changed. Once the ‘critical’ change settles down, we’ll be facing inevitable organisational, social and economic change. I can’t advise on social and economic change, but I do know […]
Is it a bird? Is it a plane?
Spotting this Qantas livery when I was flying to Sydney a few weeks ago gave me quite a jolt! Were we really flying in a 60yo plane? Of course not – but she sure looked like one. Qantas, what a fun way to celebrate your rich history. Apparently she’s been doing the rounds across Australia […]
